EMMAS Clean

$ 1,999

由最熟悉您的床褥結構特性的EMMAS Care 團隊對您的床褥進行全面的深層護理。通過六個關鍵步驟，我們將為您的床褥進行深層清潔、消毒和塗層保護。使用的塗層產品通過多項安全測試，適合幼兒、孕婦使用並可有效殺滅多種病毒（包括甲型流感及新型肺炎 COVID-19），並具有長達一百八十天的抗菌保護，讓您享受安心的睡眠體驗。

*只適用於EMMAS 床褥

Customers need to ensure that the ordered goods can meet the size of the building or other environmental restrictions ( such as elevator space, etc. ) . The company will not be responsible for the inability to enter the house or install the goods due to related factors.

There are no refunds and returns for all goods after payment. If you have any enquiries, please contact the customer service department at +852 2155 9056. We will reply as soon as possible.

During the receiving and installation period, customers must take care and protect their property, such as furniture, furniture, floors, walls and decorations. ASI will not be responsible for any damage.

The consignee must carefully check and count the quantity of the goods before signing for the goods. Once the goods are signed, the company is no longer responsible for the goods.

Delivery service will be suspended on public holidays. In the event of a typhoon signal No. 8 or above or a black rainstorm warning, the delivery service on the same day and the next day may be delayed or cancelled. The company will contact the customer to make arrangements.

The company must do its best to deliver the goods to the delivery address specified on the order within a reasonable range; however, if there is any delay in the delivery service or failure to deliver due to reasons beyond the company's control, the company shall not bear any responsibility .

If the customer fails to pick up or receive the relevant goods within 120 days after receiving the notice of delivery/240 days from the invoice date (whichever is earlier), the company has the right to dispose of the goods and related payments on its own.

If the customer finds any existing defects or damages in the received goods, they can contact the customer service department within 7 days from the delivery date to arrange the replacement of the same goods, and must have the goods to be returned, complete packaging, and valid invoices. Make a return.

The maximum size error of the mattresses produced by our company is +/- 1.5 cm. The error within this range is not counted as an error, and ASI will not change it for this reason. The color of the product may be slightly different, and the actual product shall prevail. Some series are equipped with display mattresses, welcome to the store to experience.
The price displayed on the website at the time the customer's order is accepted shall be the official price, unless there is a manifest error in that price. While ASI endeavours to ensure that all prices displayed on the website are accurate, ASI does not warrant that prices are free of errors and reserves the right to correct the same. If ASI finds that the price of any product ordered by the customer is erroneous, ASI will notify the customer as soon as possible and give the customer the option to reconfirm or cancel the order. If ASI is unable to contact the customer, ASI shall unilaterally regard the order as void.

Delivery arrangement:

How long does it take to receive the goods after placing the order?

After placing an order online, our company will contact the customer within 2 business days by phone or SMS (Saturdays, Sundays, and public holidays are not counted as business days). The order will only be officially confirmed after the customer verifies the details, after which the products will be produced.

All mattresses are made to order; products will be delivered within 14 to 21 business days after our company successfully confirms the order via phone or SMS (Saturdays, Sundays, and public holidays are not counted as business days). Delivery time for Australian-made and imported mattresses varies from 2 to 3 months, depending on size and availability.

Delivery area and schedule?

Delivery dates are from Tuesday to Sunday, between 10 AM and 6 PM (no time slot selection available).

Remote areas:

Sai Kung District: Wednesday

Outlying Islands: Wednesday, Friday

Stanley: Thursday

(Bed frame installation: Wednesday, Friday, Saturday)

Additional charges:

How are additional charges collected?

All additional charges will be collected in cash by the driver during delivery and will not be charged during online payment.

Under what circumstances will additional charges apply?

Additional charges for remote areas:

Discovery Bay:$170

Staircase charges:

For the first 5 floors, a charge will apply for each floor (6 steps of stairs count as 1 floor):

Mattress size 48" / 122 cm / 4 feet or smaller: $50

Mattress size 54" / 137 cm / 4.5 feet or larger: $90

Bed frame (any size): $100

For floors beyond the 6th floor, the cost is:

Mattress size 48" / 122 cm / 4 feet or smaller: $100

Mattress size 54" / 137 cm / 4.5 feet or larger: $180 (if it cannot fit in the elevator or cannot be taken upstairs, delivery will only be made downstairs)

Bed frame (any size): $200

Bed Frame Dismantling Fee (service available only to customers purchasing bed frames):

Bunk bed frame / storage bed frame: $400

Hydraulic / loft bed frame: $600

Wardrobe / loft combination bed frame: $900

Old Mattress Disposal Fee (does not include stair charges):

48" / 122 cm / 4 feet or smaller: $150

54" / 137 cm / 4.5 feet or larger: $200

Village Entry Fee (applicable only to village houses):

First 50 meters free, thereafter $50 for every additional 100 meters

Mattress Hoisting Fee:

First floor: $300

Second floor: $450

Third floor: $600

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Comprehensive Protection

無論是人為損壞或有其他想更換床褥的理由，只要在3年保養期內，你都可以以原價28折優惠價換購同款床褥。

深層護理服務

3年內可尊享一次EMMAS Clean服務，會有專人上門為你的EMMAS床褥進行深層護理服務，以增加床褥耐用度。

VIP Privileges

Ten-Years Warranty

尊貴特遇

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Intensive Care Services

由最熟悉您的EMMAS床褥結構特性的EMMAS Care 團隊對您的EMMAS床褥進行全面的深層護理。通過六個關鍵步驟，我們將為您的EMMAS床褥進行深層清潔、消毒和塗層保護。使用的塗層產品通過多項安全測試，適合幼兒、孕婦使用並可有效殺滅多種病毒（包括甲型流感及新型肺炎 COVID-19），並具有長達一百八十天的抗菌保護，讓您享受安心的睡眠體驗。