We only sell our official products (the “Products”) through our official retail stores and/or authorised distributors (collectively, the “Authorised Sales Channels”), and we hereby declare that:
- We have no connection with any sales channels other than the Authorised Sales Channels and are unable to confirm the source of products offered through sales channels other than the Authorised Sales Channels. We have not authorised or licensed any third party, other than the Authorised Sales Channels, to sell our Products through any online platforms or retail stores in Hong Kong and Macau or appointed any third party to perform sales activities of any kind in Hong Kong and Macau.
- We make no warranty whatsoever with respect to the products that are not sold through our Authorised Sales Channels, including but not limited to their genuineness, product quality and conformity to local laws and standards. We take no responsibility for any loss or damage whatsoever arising from the purchase or use of such products.
- Any products purchased through any sales channels other than the Authorised Sales Channels can be void of warranty or after sales services as may be available. We reserve the right not to provide warranty support and after sales services to any products which are not sold through our Authorised Sales Channels.
To protect your interest and to ensure the genuineness, quality and safety of the products you purchase, you are recommended to purchase our Products through our Authorised Sales Channels only. If you have questions regarding our authorised distributors, please feel free to email us at firstname.lastname@example.org. In addition, the locations of the Authorised Sales Channels can be found in www.emmas.com.hk.
For and on behalf of
Advanced Sleep Innovations (Hong Kong) Company Limited