Skip to content
Moonstone Careback
The above prices have already deducted all discounts
Certified by the International Chiropractic Association
 Micro Comfort Coil with Pocket Coil 3-Zone |
- Customers need to ensure that the ordered goods can meet the size of the building or other environmental restrictions ( such as elevator space, etc. ) . The company will not be responsible for the inability to enter the house or install the goods due to related factors.
- There are no refunds and returns for all goods after payment. If you have any enquiries, please contact the customer service department at +852 2155 9056. We will reply as soon as possible.
- During the receiving and installation period, customers must take care and protect their property, such as furniture, furniture, floors, walls and decorations. ASI will not be responsible for any damage.
- The consignee must carefully check and count the quantity of the goods before signing for the goods. Once the goods are signed, the company is no longer responsible for the goods.
- Delivery service will be suspended on public holidays. In the event of a typhoon signal No. 8 or above or a black rainstorm warning, the delivery service on the same day and the next day may be delayed or cancelled. The company will contact the customer to make arrangements.
- The company must do its best to deliver the goods to the delivery address specified on the order within a reasonable range; however, if there is any delay in the delivery service or failure to deliver due to reasons beyond the company's control, the company shall not bear any responsibility .
- If the customer fails to pick up or receive the relevant goods within 120 days after receiving the notice of delivery/240 days from the invoice date (whichever is earlier), the company has the right to dispose of the goods and related payments on its own.
- If the customer finds any existing defects or damages in the received goods, they can contact the customer service department within 7 days from the delivery date to arrange the replacement of the same goods, and must have the goods to be returned, complete packaging, and valid invoices. Make a return.
- The maximum size error of the mattresses produced by our company is +/- 1.5 cm. The error within this range is not counted as an error, and ASI will not change it for this reason. The color of the product may be slightly different, and the actual product shall prevail. Some series are equipped with display mattresses, welcome to the store to experience.
- The price displayed on the website at the time the customer's order is accepted shall be the official price, unless there is a manifest error in that price. While ASI endeavours to ensure that all prices displayed on the website are accurate, ASI does not warrant that prices are free of errors and reserves the right to correct the same. If ASI finds that the price of any product ordered by the customer is erroneous, ASI will notify the customer as soon as possible and give the customer the option to reconfirm or cancel the order. If ASI is unable to contact the customer, ASI shall unilaterally regard the order as void.
Delivery arrangement:
How long does it take to receive the goods after placing the order?
After the customer places an order, the company will2Contact customers by phone or SMS within working days (Saturdays, Sundays, and public holidays are not counted as working days). After the customer confirms that the order is correct, the order will be officially confirmed and the goods will be produced.
All mattresses are not available in stock, and the products will be counted after the company successfully calls to confirm the order or SMS to confirm the order.14to21Delivery within three working days (Saturdays, Sundays and public holidays are not counted as working days); the delivery period of Australian-made and imported mattresses is determined by2to3It varies from month to month, depending on size and source of goods.
Delivery area and schedule?
Delivery date is Tuesday to Sunday morning10Hour to afternoon6Time (no time period for selection).
Remote areas:
Saigon, Clear Water Bay: Tuesday, Thursday, Saturday and Sunday
Tung Chung, Discovery Bay, Ma Wan: Wednesday, Friday
Stanley: Wednesday, Saturday and Sunday
Additional fee:
How to charge additional fees?
All surcharges will be collected in cash by the driver at the time of delivery and will not be charged at the time of online payment.
Under what circumstances will a surcharge be charged?
Extra charges for remote areas：
Discovery Bay:$170
Staircase fee:
head5Fees for up and down stairs (6Starting from stairs1Floor):
Mattress size is48"／122 cm／4Feet or below:$50
Mattress size is54"／137 cm／4One-and-a-half feet or more:$90
Fees for going up the stairs from the 6th floor:
Mattress size is48"／122 cm／4Feet or below:$100
Mattress size is54"／137 cm／4One-and-a-half feet or more:$180(If you cannot enter the elevator/stairs, the delivery will only be downstairs)
Fees for stairs on the bed frame (excluding stairs fees):
The size of any bed frame per floor:$100
Demolition of the bed frame (service is only available to customers who purchase the bed frame):
Mother and son bed frame/Cabinet bucket bed frame: $300.00
Oil pressure/Bunk bed frame: $500.00
wardrobe/Overhead combination bed frame: $800.00
Disposal of old mattresses (excluding stairs up and down):
48"／122 cm／4Feet or below:$150
54"／137 cm／4One-and-a-half feet or more:$200
Village entrance fee (only for village houses):
head50M free, every subsequent50Meter $50
Hanging mattress fee:
First floor$ 300,Second floor $450,the third floor $600
Certified by ICA
國際脊醫協會認證
Standard 100 by OEKO-TEX
國際紡織品安全認證
No Need To Turn
免反設計
BS7177 Fire Resistance
BS7177 阻燃認證
Double Supporting Coil Layers
EMMAS 一直致力提供優質的床褥，讓大家輕鬆擁有更好的睡眠體驗，Moonstone護脊床褥獲國際脊醫協會認證，並採用三區獨立袋裝彈簧及雙層微細舒適彈簧，回彈層次更豐富，承托更細緻，讓身體於睡眠時獲得真正的放鬆，時刻守護您的脊椎健康。
高回彈．透氣度高
採用 Intense 面布，具有抗靜電功能﹐以碳纖維捕捉周圍物質電子，有效減低人體的靜電量，創造深層舒適的睡眠享受 。另外更採用高回彈透氣層科技，即使香港天氣悶熱，亦能提供更清爽的睡眠體驗 。
EMMAS AiRY 3D Plus
The Moonstone has been certified by the International Chiropractic Association. It is equipped with EMMAS AiRY 3D technology and 3D mesh design on the left and right sides to provide two-way circulation ventilation. Gel-infused memory foam can control body temperature and will speed up or slow down heat dissipation according to body temperature, allowing you to sleep in the most comfortable state; combined with natural latex, it can increase the resilience to prevent the mattress from being too soft, allowing the body to get real comfort during sleep.
Double Supporting Coil Layers
The upper layer uses a single layer of micro comfort coil to closely follow the contours of the human body for comfortable support; the lower layer is equipped with independent pocket coil to provide deep support from top to bottom. The overall support distribution is more layered, giving you an extraordinary sleeping experience.
Touch Quiltng Layers
Touch Quilting Layers
EMMAS Intense
Comfort Layers
Comfort Layers
高效能軟墊
Natural Latex
Supporting Coil Layers
Supporting Coil Layers
高碳鋼護脊連鎖彈簧
Natural Latex
Supporting Coil Layers
Technology
高回彈透氣層科技
Moonstone
Introduction Of Layers
Touch Quilting Layers
Touch Quilting Layers
EMMAS Intense
Gel-Infused Memory Foam Plus
Memory Foam
EMMAS Intense
Gel-Infused Memory Foam Plus
Memory Foam
Comfort Layers
Comfort Layers
Micro Comfort Coil
Natural Latex
Micro Comfort Coil
Natural Latex
Supporting Coil Layers
Supporting Coil Layers
Pocket Coil 3-Zone
Pocket Coil 3-Zone
Hgih Rebound
高回彈性
Strong Support
透氣度高
High Breathable
Strong Support
Environmental Friendly
環保安全
Product Recommendations
EMMAS Mattress Matching - Find Your Perfect Match
Looking for a mattress that perfectly matches you. But no idea where to start with? Let EMMAS Mattress Matching assist you! Simply answer a few questions, and EMMAS will instantly select the mattress model that suits you, guiding you towards quality sleep! Start your exclusive mattress matching now!
開始配對床褥高度說明
Moonstone
| Inch | cm | |
| Edge to the highest point (A) | 10.5 | 27 |
| Edge to the edge (B) | 9.4 | 24 |
**+/- 1.5CM Please note that this is a reference height. As it is a type of soft furniture, it may vary slightly based on product storage, handling, or age of use.